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Etiquette-The Top Ten
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Flying
The top ten (plus one) things you wish airlines would
do to make your trip go a little smoother :
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Remember that passengers like straight answers to straight questions and like to be
kept informed. "I don't know" is better than making something up
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Remind you that the flight is "beverage service only" early enough to make it to the
concession stand
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Admit it when a flight is being cancelled so one can make other arrangements
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Enforce carry-on bag size and quantity rules
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Enforce boarding order by row number -- by window and aisle too if you can pull it
off without confusing people even more!
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Be more diligent in announcing gate changes
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Ensure that the sound system is turned up so that we can hear the in-flight "message
from the cockpit", but not at night
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Increase the insurance coverage on baggage
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Provide a "family" section in economy to keep the kids in the same place
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Provide a row or two of extra large seats in economy, sold for a small premium, prioritized
for the largest passengers
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Monitor the passenger cloggage at the airplane door to control the flow of passengers
down the jet-bridge
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Cincinnatti, OH |
Columbus MS
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