The following are actual stories provided by travel agents:
* I had someone ask for an aisle seats so that his or her hair wouldn't get messed
up by being near the window.
*A client called in inquiring about a package to Hawaii. After going over all the
cost info, she asked, "Would it be cheaper to fly to California and then take the
train to Hawaii?"
* I got a call from a woman who wanted to go to Capetown. I started to explain the
length of the flight and the passport information when she interrupted me with "I'm
not trying to make you look stupid, but Capetown is in Massachusetts. "Without trying
to make her look like the stupid one, I calmly explained, "Capecod is in Massachusetts,
Capetown is in Africa." Her response ... click..
* A man called, furious about a Florida package we did. I asked what was wrong with
the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain
that is not possible, since Orlando is in the middle of the state. He repliedo you
ask?" She replied, "Well, when I checked in with the airline, they put a tag on my
luggage that said FAT, and I'm overweight, is there any connection?" After putting
her on hold for a minute while I "looked into it" (I was actually laughing) I came
back and explained the city code for Fresno is FAT, and that the airline was just
putting a destination tag on her luggage.
* I just got off the phone with a man who asked, "How do I know which plane to get
on?" I asked him what exactly he meant, which he replied, "I was told my flight number
is 823, but none of these darn planes have numbers on them."
* "A woman called and said, "I need to fly to Pepsi-cola on one of those computer
planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah,
whatever."
* A businessman called and had a question about the documents he needed in order to
fly to China. After a lengthy discussion about passports, I reminded him he needed
a visa. "Oh no I don't, I've been to China
Submitted by Christina Corso